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 Problems Sending and Receiving (11) |
Server Settings (5) |
Spam Configuration (5) |
Articles
Auto Folder CleanupMy email account keeps getting full. How do I auto delete emails?You are reading this becasue you...
Views: 37
Backup Policy for EmailEmail is backed up at 6pm CST on a per account basis allowing the email administrator for a...
Views: 235
Blackberry Service Login PagesWhen you go to your mobile providers shop and sign up to the "Blackberry Service" usually...
Views: 431
Can you ping our mail server address?In terms of troubleshooting, doing a "PING" can confirm a couple of useful things:1. Will...
Views: 445
Configure iPhone to Store Sent Messages on ServerWhen I send a message from my iPhone, the sent message does not appear on the server.You have an...
Views: 478
Email from the last X days is missing in webmailI have checked my webmail account and there are emails from the last X days mising! Where are...
Views: 151
How can I check if I am using the right username and passwordFor security reasons, we do not store changes to your passwords, therefore the only way to...
Views: 265
How do I check my email online?If you wanted to check your mail on the go via a web browser, then we offer a secure method of...
Views: 237
How do I whitelist senders so they bypass my spam filtering?If someone has been sending you emails for a long period and suddenly they dont come through...
Views: 249
How to report spamI have received a spam email to my inbox. What do I do to report it?The Mailtrust spam filtering...
Views: 313
How to set up SMTP Authentication in Outlook ExpressI am getting some errors when sending email in Outlook Express.If you get one of the following...
Views: 287
How to telnet to our mailtrust mail serversTelnet is a more advanced utility used to determine if certain ports are open or reachable. You...
Views: 336
I am having problems sending/receiving mail from my email accountIf you are reading this, then its most likely you are receiving an error in your email programme...
Views: 396
I have lost my password to my email or I need a password resetHow do I retrieve my password for my email account or get my password changed?Firstly, losing or...
Views: 586
People are sending me email and I am just not getting them to my inboxYou are reading this kb article because either:1) someone has said they sent you an email and...
Views: 296
Setting up the Blackberry to receive emailsYou are reading this page because you have logged into your online blackberry service from your...
Views: 302
Unknown Error Bootstrap with when using webmailI am getting an error about BOOTSTRAP in my Mailtrust webmail when clicking the reply buttonThis...
Views: 369
Webmail Login Page is not WorkingThe webmail login page is not appearing, I am getting "page not found" error.To view the current...
Views: 35
What is my smtp and pop server address?The following servers and ports are used to send and receive emails via our mail servers....
Views: 931
What ports do I use for my email?The Mailtrust Enterprise Mail Service supports regular ports as well as SSL ports.We also support...
Views: 731
[Spam] in the Subject LineQuite often the spam filters will filter an email from a legitimate sender through to your spam...
Views: 324
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