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 90 Day Warranty

When we design a web site for you or perform some kind of works on your web site or software,...

 Abuse Policy

We have a zero tolerance policy for spam and a public track record of responsively and...

 Backup Policy for MSSQL Databases

In order to ensure business continuity for our customers we make multiple backups of all mssql...

 Backup Policy for Web Site Files

In order to ensure business continuity for our customers in the case of catastophic failure of...

 Complaints Policy

If you would like to submit a complaint or inquire about a dispute, please send an email to...

 Confidentiality of Customers Data

This is a statement of our Confidentiality Policy in relation to the storing and /or accessing of...

 Customer Terms of Service

This page is currently being updated.  Please check again soon.

 Domain Disputes

How do you handle domain disputes?There may be times when there is an issue of ownership for a...

 Firewall Security Policy

We take server security very seriously. Whilst the majority of hosts will run your web site...

 General Data Protection Regulation (GDPR)

You are reading this article because you want to know how we comply with the GDPR. Passed in...

 Invoices in Spanish

As default our invoices are issued in English. We do not provide invoices in any other language...

 Late Payment or Failure to Pay

The policy below sets forth our procedure for late or none paymentWe are a very fair and...

 Non Disclosure Policy

This is a statement of our Non Disclosure policy in relation to confidential data stored on our...

 PHP Best Practices

Please see the post at the url below. http://www.craig-edmonds.com/php-best-practices/

 Password Reset Policy

We take great care when receiving from unverified sources, any request to disclose information or...

 Policy in Event of Server Failures

For email servers, we utilise a completely separate network outside of the 123 Marbella Network...

 Service Level Commitment Policy

123 Marbella are committed to providing high standards of quality and service. As valued...

 Website Maintenance Service Level Agreement

We offer clients that prepay for web site maintenance in advance, their hours at a reduced rate...

 What happens when a domain name expires?

What happens if I forget to renew and my domain expires?  When a domain expires through us,...

 What happens when my web hosting expires?

I did not renew or did not want to renew my web hosting, whats happened to my files?When you...