Getting Error 0x800cce on Windows 10

You are reading this article because you are using Windows 10 and are trying to setup your email in Outlook but get a message saying ErrorĀ 0x800cce when trying to send and receive.

Although the message says contact your provider, the issue is in fact with some of your system files being corrupted and needs to be rebuilt/scanned.

The procedure below works, but can take a while.

1. Open the command prompt on your PC by typing CMD into the start menu
2. When the command prompt opens, type in the following sfc /scannow
3. The scanner will start, and when its finished you will get a message saying its completed.
4. Restart your computer.

You should then be able to configure Outlook without any issues after this.

If you continue to get issues, then please contact an IT technician who will need to resolve the problem for you.

  • outlook, windows 10, 0x800cce, Error 0x800cce
  • 2 Users Found This Useful
Was this answer helpful?

Related Articles

I am having problems sending/receiving mail from my email account

If you are reading this, then its most likely you are receiving an error in your email programme...

How can I check if I am using the right username and password

For security reasons, we do not store changes to your passwords, therefore the only way to...

How to telnet to our mailtrust mail servers

Telnet is a more advanced utility used to determine if certain ports are open or reachable. You...

What is my smtp and imap/pop server address?

The following servers and ports are used to send and receive emails via our mail servers. Note...

People are sending me email and I am just not getting them to my inbox

You are reading this kb article because either:1) someone has said they sent you an email and...